baciOur Terms of Business
Our objective is your complete satisfaction.
If you have any comments or suggestions please email us at: info@chocolatesdirect.co.uk. To purchase on line through our secure server select the items you require, add them to your shopping basket and go to payments where your card details will be collected and the order finalised.
Allergies
All Chocolates Direct products may contain trace of nut unless specifically noted. Products suitable for vegetarians will be labelled accordingly.
We accept
Most major credit cards and debit cards.
Delivery
We charge one rate for all UK mainland shipping - £4.99 .
Orders received by 2pm will normally be delivered next working day
Delivery to Offshore and Islands costs £15, delivery normally 2 working days.
Orders over £50 delivery UK mainland is free.
Goods are sent by Interlink or Royal Mail in either case a signature is required on delivery. On dispatch of goods with Interlink you will receive
an e.mail advising your goods have been sent and giving you the opportunity to change the delivery date if needed.
Availability
In the event of product being out of stock, this will be shown on the site, you have the opportunity to send us an e.mail so we can notify you once the product is available again. Orders are accepted once we know the product is in stock and ready to ship.
Payment will be taken once your order is accepted and planned for dispatch.
Tax
All prices shown include vat
Our guarantee
All our products come with a no quibble guarantee, this does not affect your statutory rights.
Security
For maximum security your order is processed using secure server SSL 128 bit encryption.
Data
We will hold and process the information given at the time of ordering in accordance with the Data Protection Act 1998.
We may pass your details to carefully selected 3rd parties, if you do not wish to receive offers from these partners you can opt out on the payment page.